COVID-19 Response
We're with you.
F13 Works exists because of business owners like you, and we always want to do everything in our power to support you. Read on to learn about the actions we’re taking, get answers to your questions, and access resources to help you navigate your business during this challenging time.
Together, we’ll make it through.
Get free access to Shopify and F13 Works so you can bring your business online as you navigate COVID-19.
How we're helping the cannabis industry
Free Shopify trial for 90 days
As a Shopify Partner, we were ecstatic to hear they have extended their 14-day free trial to 90 days in an effort to help business owners get set up online during this.
Free access to F13 Works
For smoke shops with brick & mortar locations closed due to COVID-19, we're offering free access to our expertise and dropshipping software. Enter your email above for next steps.
Curated courses for business owners
We've developed three courses specifically for traditional brick and mortar retailers in the cannabis industry moving online for 420. The courses cover selling gift cards online, offering curbside pickup, and dropshipping.
Live webinars
Each week in April, we'll host a live webinar with a focus on connecting with your community and customers to drive sales to your website.
General COVID-19 information
For the most up to date information and guidance on the COVID-19 outbreak, visit the WHO website.
For up to date statistics and data, visit the Our World in Data website.
FAQ
General help and support
I'm a small business affected by COVID-19. Where can I find more resources?
Shopify compiled a list of government programs to support small businesses around the world.
How do I get in touch with Shopify for help?
Shopify's support team is available 24/7 via chat, email, phone, and social media. You can find more information in their Help Center. The Shopify team is trained to help you with both technical support and business advice–anything from setting up your retail business online to tips for navigating the current situation. Our Retail Experts at F13 Works are also here to help you.
I'm thinking about opening a new store. How long will my Shopify trial be?
Shopify is offering a three-month (90-day) free trial to start selling with their platform. Start extended 90-day free trial
Can I sell gift cards on my Shopify store?
Shopify has made gift cards available on all Shopify subscription plans. Learn about how gift cards can help your business.
How long will I have to take advantage of the Shopify extended free trial?
Shopify offering an extended 90-day free trial for new sign-ups in response to the economic difficulties introduced by COVID-19. As they don’t know when the virus will be contained, they aren’t giving an end date to this offer. We will continue to update this page with the latest information.
How long will I have to take advantage of free access to F13 Works software?
Free access for F13 Works' resources and software are free to smoke shops until at least the end of June. We may extend this offer beyond that if this threat is not contained by then. This page will stay updated with the latest information.
We're here to help.
Get free access to Shopify and F13 Works so you can bring your business online as you navigate COVID-19.